After a deep recession in 2009, home appliance manufacturing has evolved quickly, increasing sales and forecasting of a huge spread of Internet of Things connected products. Despite the potential of the IoT as a future scenario for the development of major home appliances, data collected on actual purchases seem to contradict the trend. Manufacturers justify this gap with the consumers' resistance to adopt new technologies and to change their habits. Nevertheless the consumer claims a lack of perceived benefits in connected appliances, showing strong concern about data transfer to third parties. Investigate user needs and focus on the environmental sustainability of products could solve this techno-stress, allowing the user to perceive the benefits. This paper aims to guide companies and designers, through the application of the Systemic Design approach, to change their goals, allowing them to achieve product innovation together with an environmentally conscious product design.

Design for Next Connected Appliances / Fiore, Eleonora; Tamborrini, PAOLO MARCO; Barbero, Silvia. - In: THE DESIGN JOURNAL. - ISSN 1460-6925. - ELETTRONICO. - 20, 2017 - Issue sup1:(2017), pp. s2635-s2644. (Intervento presentato al convegno Design for Next tenutosi a Sapienza University of Rome nel 12-14 April 2017) [10.1080/14606925.2017.1352775].

Design for Next Connected Appliances

FIORE, ELEONORA;TAMBORRINI, PAOLO MARCO;BARBERO, SILVIA
2017

Abstract

After a deep recession in 2009, home appliance manufacturing has evolved quickly, increasing sales and forecasting of a huge spread of Internet of Things connected products. Despite the potential of the IoT as a future scenario for the development of major home appliances, data collected on actual purchases seem to contradict the trend. Manufacturers justify this gap with the consumers' resistance to adopt new technologies and to change their habits. Nevertheless the consumer claims a lack of perceived benefits in connected appliances, showing strong concern about data transfer to third parties. Investigate user needs and focus on the environmental sustainability of products could solve this techno-stress, allowing the user to perceive the benefits. This paper aims to guide companies and designers, through the application of the Systemic Design approach, to change their goals, allowing them to achieve product innovation together with an environmentally conscious product design.
2017
978-1-138-09023-1
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11583/2675142
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