The need for health and social services to meet the care demands of people from a different cultural universe is becoming increasingly important in Italy, due to the growing number of immigrants and the demographic changes. Cultural diversity is particularly significant in the health field for several reasons: firstly because of the difficulties of communication between doctor and patient that refer to two different ways of understanding a disease and its care, secondly because of the the barriers that immigrants face in accessing and using services (De Micco, 2002). All of these issues contribute to the under-utilization of public services by the immigrants, although both regular and irregular are protected by current legislation which obliges health facilities to provide services to both. The growing ethnic, linguistic and religious diversity linked to the immigrant populations requires the introduction of specific interventions to improve the organization and the spaces of the services in order to meet the needs of these users. This reserach focused on the needs of immigrant who use hospital services. Within the humanization of health care, the needs of this people and their spatial requirements arising from specific cultural characteristics have hardly even been taken into consideration in literature. The study proposes a model in which abstract socio-cultural constructs are translated into spatial characteristics that are associated with specific techniques of analysis. Through the development of spatial-configurational (Hillier, 2007) and environmental indicators (Evans, McCoy, 1998; Ulrich et al., 2008), applied to an ambulatory care path of an hospital in Turin, it is evaluated how the spaces respond to the users’needs, especially their cultural needs. The work’s main goal is to provide insights for the development of innovative design approaches that meet the needs of humanization in hospitals in a multidisciplinary perspective to focus attention on specific users such immigrants.

Cultural needs in hospital humanization / Cocina, GRAZIA GIULIA. - ELETTRONICO. - CAUMME III:(2016), pp. 73-78. (Intervento presentato al convegno Migration and the Built Environment in the Mediterreanean and the Middle East tenutosi a Naples nel 24 - 25 Novembre 2016).

Cultural needs in hospital humanization

Grazia Giulia Cocina
2016

Abstract

The need for health and social services to meet the care demands of people from a different cultural universe is becoming increasingly important in Italy, due to the growing number of immigrants and the demographic changes. Cultural diversity is particularly significant in the health field for several reasons: firstly because of the difficulties of communication between doctor and patient that refer to two different ways of understanding a disease and its care, secondly because of the the barriers that immigrants face in accessing and using services (De Micco, 2002). All of these issues contribute to the under-utilization of public services by the immigrants, although both regular and irregular are protected by current legislation which obliges health facilities to provide services to both. The growing ethnic, linguistic and religious diversity linked to the immigrant populations requires the introduction of specific interventions to improve the organization and the spaces of the services in order to meet the needs of these users. This reserach focused on the needs of immigrant who use hospital services. Within the humanization of health care, the needs of this people and their spatial requirements arising from specific cultural characteristics have hardly even been taken into consideration in literature. The study proposes a model in which abstract socio-cultural constructs are translated into spatial characteristics that are associated with specific techniques of analysis. Through the development of spatial-configurational (Hillier, 2007) and environmental indicators (Evans, McCoy, 1998; Ulrich et al., 2008), applied to an ambulatory care path of an hospital in Turin, it is evaluated how the spaces respond to the users’needs, especially their cultural needs. The work’s main goal is to provide insights for the development of innovative design approaches that meet the needs of humanization in hospitals in a multidisciplinary perspective to focus attention on specific users such immigrants.
2016
978-886-975-154-7
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11583/2690956
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